General
Admission
• ID/Passport is required at check-in.
Occupation of G&G Guesthouse rooms or presence at G&G Guesthouse is subject to the Guesthouse’s standard terms and conditions. Whether or not the guest occupies rooms in the Guesthouse premises, the guest is deemed to contract with the owner of the Guesthouse on this basis.The departure time is 10h00. If you wish to extend your stay, kindly pay reception for an additional night accommodation before 10h00.
Loss and Injury
• All guests agree that it is a condition of the G&G Guesthouse premises that neither the owners nor the manager no their agents, contractors or employees shall be responsible for any death or injury to any person or for loss of/or damage to any property brought by the guest or any of his party upon the premises, whether arising from fire, theft or any other causes and by whomsoever caused or whether arising from the negligence(gross or otherwise) or wrongful act of any person in the employ of the manager or otherwise.
Payment Policy
- Single night: Full payment (100%)
- 2 nights or more: 50.0% deposit of the total amount
- Payments details online: Both (Credit Cards & Bank/EFT)
I agree to pay in advance for my accommodation.
I agree that failure to pay on time and if I am overdue in paying for my accommodation, The G&G Guesthouse Management has the right to evict me without further notice, with immediate effect.
I agree that G&G Guesthouse reserves the right to remove and store my belongings at a rate invoiced by the storage provider available within or closest to G&G Guesthouse.
Cancellation
- If cancelling 0 days before arrival, forfeit 100% of the booking total.
- If cancelling 14 days before arrival, forfeit 100% of the deposit total.
- If cancelling 30 days before arrival, forfeit 50% of the booking total.
- One night refundable: No
Prohibitions
- No smoking in the rooms.
- No illegal substances or weapons in the building.
- Do not let strangers into the room and ensure that your room door closes behind you.
- No loitering.
Booking Policy
Check-in time: 14:00
Check-out time: 10:00
Minimum notice period for a booking: Accept same day bookings before 16:00
Child Policy & Rules
Child Policy:Allow children from ages 0+2
Child pricing:
• 3-11 years pay 50.0% of Sliding Scale
• 12-18 years pay fixed rate of R100.00 per child
• 1 child, 1 adult will be charged as: Single Adult rate + Child rate
Note: These child policies can be overwritten at a room type level.
For further queries email us: booking@ggguesthouse.co.za